Accounts
Last updated
Last updated
The accounts section is available when clicking on your account's name next to the top right corner of our pages, and then clicking on your account ID.
On the accounts page, you will have access to your account information, including the BMS accounts you have access to and your registered billing information.
Some of your account data can be edited, you can change its name and set tags for it, making your organization easier.
The billing data is editable as well, in this case, all the fields available are editable.
The organization is a feature that allows you to better track your results and investments by compartmentalizing them under different accounts. This means a brand can have a separate account for each of its campaigns or products, or a publicity agency can have a separate account for each of its clients. Having an account for each objective helps achieve better tracking, as the data obtained on the account that was dedicated to it, will be referring to a single objective, product or client.
Only the main account will have access to the organization settings, while the other accounts in the organization will have access only to their own data.
These are the services which are limited by quotas:
Blueprints Limit: This quota limits how many, public or private, blueprints you are allowed to create. To learn more about blueprints, access the Blueprints article.
Public Blueprint Limit: This quota limits how many public blueprints you are allowed to create.
Campaign Daily Budget Limit: This quota limits the daily budget available for each campaign. To learn more about campaigns, access the Campaigns article.
Campaign Limit: This quota limits how many campaigns you are allowed to create.
Media Limit: This quota limits how many media files can be uploaded. To learn more about media, access the Media Article.
Media Storage Limit: This quota limits how much storage your media can use.
Organization Account Limit: This quota limits how many accounts your organization is allowed to have.
Organization Limit: This quota limits how many organizations you are allowed to have.
Tracker Limit: This quota limits how many trackers you are allowed to have. To learn more about trackers, access our Trackers article.
As you can see, the service quotas list provides data about the default quota and the current quota for your services. You can also observe that we have a column for adjustability, which indicates whether a quota can be adjusted.
There is a 'History' tab on the service quotas page. To view your requests, select the related service quotas from the service quotas list. In this tab, you'll be able to view your request history.:
As you can see, there are some status for you to follow your request as it is being analyzed by our support team:
Pending: Your request was received, but our team has not analyzed it yet.
Rejected: Our team has analyzed your request and for some reason, it was refused.
Approved: Our team has analyzed your request, it was approved, and your quota has been adjusted.
Canceled: Your request was canceled by the account administrator. If the quota adjustment was approved before it was canceled, the given quota will be redefined to the default values.
Attention! This action cannot be undone, be careful when canceling requests, if you already are using the given extra quota, services relying on this might stop working.
There are some restrictions that might be applied to your account under different circumstances. When your account is restricted, you may be unable to use the platform until the restriction is revoked.
The picture above shows the message displayed when your account has been restricted, or when you're trying to access something without the necessary permissions from the account administrator. If you believe this is the case, please contact our support team for more information about the restriction applied and what is needed to revoke it.
You can also check if your account is restricted using our API.
You can edit your data by clicking on in the section you need to edit, after finishing, click on to save your changes.
If you don't have an organization, this page will contain only a button that you can use to start creating your organization. Click on to create your organization. Set a name for your organization and then click on to save it.
It's possible to edit your organization's name by clicking on , and then clicking on to save your changes.
You can also add more accounts to your organization as you need. Click on to create a new account, set a name and tags to make it easier to manage, and then click on to save your changes.
To access any account under your organization, click on at the same row as the account you want to access.
In the column action, you will find the adjust quota request button . Click on it in the same row as the quota you need to increase to open a quota adjustment request.
The editable values in the requests are the quota value and the reason for requesting this adjustment. After filling in these details, click on to send your request to our support team. Our team will analyze your request, and if everything is in order, they will approve it.
You can visualize your request at any time, independently of its status, by clicking on at the same row as the request you need to access. If your request has been refused, the reason for the refusal will also be available here.
It is also possible to cancel your requests by clicking on and then to confirm your action. If the requests were approved before you cancel it, the given quota will be redefined to the default values.
